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Thread: Issues connecting Galaxy S3 to computer

  1. #1
    Junior Member grabbitmedia's Avatar
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    Post Issues connecting Galaxy S3 to computer

    I have been having issues connecting my Samsung Galaxy S3 to my computer since the day I got it from AT&T. The computer registers that something is plugged in but will not bring it up in "Computer" as a hard drive and Samsung Kies tries to connect to it and brings it up by its Product Number "SGH-I747" but again will not connect. Has anyone else encountered this problem, and if so did you resolve it and how.

  2. #2
    Administrator CR6's Avatar
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    Sorry for the delay in responding! I'm a little confused because your profile says you have the International S3 (GT-I8190) yet you're saying it's an ATT version SGH-I747. If you're confusing the two and have downloaded the wrong driver to your pc, this could be causing the problem.
    The only thing I can suggest is make sure you've downloaded the correct driver from www.Sammobile.com
    Enter your correct model number, download the driver that is specific to your device, reboot your pc, connect your device and try again. Once you've connected your phone to your pc, (using the charging cable that came with your device)pull down your notification bar, check "media", profit.
    Good luck & let us know how you make out.

    S7 Edge tap'n


 

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