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Thread: Locked Screen!!!

  1. #1
    Junior Member hectoras's Avatar
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    Question Locked Screen!!!

    Hello!!
    Recently i have put on my screen pattern to lock it.
    Now i want to change or to take it out but i can not.The options to change my lock screen thera are not active.It's say <<Disabled by administrator,encryption policy,or credential storage>>.
    What can i do?

  2. #2
    Developer Miller6386's Avatar

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    Is this your personal device or a company phone?

    Proudly from Beer Tent Capital of the World

  3. #3
    Junior Member hectoras's Avatar
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    Quote Originally Posted by Miller6386 View Post
    Is this your personal device or a company phone?

    Proudly from Beer Tent Capital of the World
    personal devise.

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    Junior Member hectoras's Avatar
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    personal devise.

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    Developer Miller6386's Avatar

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    That is an odd one... Have you tried rebooting the phone? Have you set up administration accounts or anything? I think I remember something similar to this happening due to that.

    Proudly from Beer Tent Capital of the World

  6. #6
    Administrator CR6's Avatar
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    When you originally set up your phone did you happen to go into your system settings (in your security section) and set up "encrypt device". I wonder if that may be the message you're getting. I'm not too familiar with it though, just throwing it out there.


    tap`n
    Miller6386 likes this.



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  7. #7
    Junior Member hectoras's Avatar
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    Quote Originally Posted by CR6 View Post
    When you originally set up your phone did you happen to go into your system settings (in your security section) and set up "encrypt device". I wonder if that may be the message you're getting. I'm not too familiar with it though, just throwing it out there.


    tap`n
    Yes i did that but i didnt continue it...

  8. #8
    Junior Member hectoras's Avatar
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    Quote Originally Posted by Miller6386 View Post
    That is an odd one... Have you tried rebooting the phone? Have you set up administration accounts or anything? I think I remember something similar to this happening due to that.

    Proudly from Beer Tent Capital of the World
    You mean if i restart my device?Yes i did.A lot of times...
    What you mean with administration acounts?!!?!?!?
    Sorry for my ignorant.


 

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