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  1. #1
    Junior Member IC10021's Avatar
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    United States SCH-I535

    How to operate & retrieve data from dropped S3, cracked and blackened screen?

    By way of helping and seeking help, I thought to post this here too:

    Quote Originally Posted by jelmer85 View Post
    Thanks for notifying me.
    I managed however to get all the files I needed simply by using Samsung's KIES software and by the USB data transfer: I got all contacts and pictures, that was all I needed really. Additional stuff I could also get via USB mass storage transfer.

    Good luck to all!
    This actually worked for me too -- on my dropped, cracked & blackened S3 screen. (I really wish they still made them so its easy to attach a $2 wrist loop to them--could have easily saved my device from dropping. I mean they are really expensive, somewhat delicate items that, in my life, anyway, are in constant use. Currently I have a $35 flip cover case, but atm considering a bump case to cushion if dropped.)

    Now, I'm trying to get everything I am able to off it before 15 days lapse as that is when I must return it to insurance since my new device was shipped out overnight for a deductible of $100. (A great response, imo.)

    Two residual problems now:

    [1]the alarms keep going off (I have many with 3 or more snooze options on them) and I am unable to shut them down. I am trying to figure out how to delete the app from the phone via Google.

    [2]I am also trying to figure out how to wipe the phone before I return it to insurance. Any suggestions, pls?

    Any ideas -- time is short!! Lol!!

    Thanks in advance!

  2. #2
    Senior Member Mujibar's Avatar
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    Welcome to the forum! Please refrain from posting the same question multiple times. Your duplicate posts have been deleted.

  3. #3
    Member claudermilk's Avatar
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    If I were in that situation I'd start by plugging to the PC & grabbing what data I could. Keep in mind a lot of information is probably backed up to Google's cloud storage already. Then probably look into doing a factory reset via adb. A quick Google search turns this up on Stackoverflow--I love that site): android - Wipe data/Factory reset through ADB - Stack Overflow

  4. #4
    Super Moderator UltraDroid's Avatar
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    Welcome to the forum IC.
    GSM Galaxy Note 3 (Black) - Straight Stock
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  5. #5
    Junior Member rossjackson01's Avatar
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    You said the screen is black but the machine is still working. Switch on. Connect via usb to your pc. Click windows explorer and see if it has accepted the connection. Copy all your data to a folder that you make for the purpose. I'm not sure it will connect unless the screen is swiped. I'm not a techi. Hope this helps.

    Regards
    Ross Jackson


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