Phone Restarting AND Internet Issue?

[Cuse2002]

Just got a new S3 since my first one was defective and ran across two problems last night:

1) When performing a google search in the internet, the browser would freeze up for about 10-15 seconds upon showing the results. I can't click on any links and can't change applications.
2) 2 or 3 times in the night, the phone would freeze up, and then automatically just reboot!

Any ideas on this issue? Phone problem? SIM card problem?

I already received one defective S3....please tell me I didn't get another.......

[CR6]

Welcome to the forum cuse! There have been some reports of bad sim cards. My wife needed hers replaced when she first got her S3. You may try a factory reset, if that doesn't help, take it back and have them switch out the sim for you.
Good luck & let us know how it goes.


tap'n

[Cuse2002]

Called T-Mobile and they said it's not a sim card issue....tried a phone reset, but that didn't work. They're sending me yet another phone....third times a charm? If anyone has any other ideas, I'm all ears!

[VoiceGuy]

For issue 1, what browser are you using? Have you tried a different browser? Not sure the answers would help someone figure out your problem but couldn't hurt.

I used to get a random reboot on my OG Droid every once in a while but haven't noticed any with this phone. Sorry I can't offer any help.

[Randy6784]

A little late, but I had the same issue. I had to send it into Samsung and it turned out to be a problem with the wifi. They wound up replacing the whole motherboard. **** got real annoying when I would try to do anything and get a random reboot.

[Jeffrey]

Welcome to the Forum. Sorry to hear you have the same issue 3 times. Hopefully your new phone will work properly.