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  1. #1
    Junior Member kendrick9's Avatar
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    Jul 2012
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    Can't get computer to recognize phone for media transfer!!!

    I apologize up front if this has been posted before but I haven't found it. This issue is frustrating me to no end and AT&T offered NO help. I cannot get my computer to recognize my AT&T GS3 phone. Neither My Computer, WMP or Double Twist show that the phone is connected so I am still unable to transfer music/playlists from my computer to my phone. The phone recognizes when it is connected via USB as it starts to charge and the Photo transfer option works. But, the media transfer option does not work.

    I can drag and drop via My Phone Explorer or Airdroid but that would mean that I would have to painstakingly recreate all playlists and I know there is an easier way.

    I need my music or I am tossing this phone. PLEASE HELP!

  2. #2
    Senior Member TorqTube's Avatar
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    Re: Can't get computer to recognize phone for media transfer!!!

    Did you load the drivers for the phone?
    Make sure you download either 64 or 32 bit. Depending on your system.
    Last edited by TorqTube; 08-16-2012 at 08:54 PM.
    Not my Portable SCH-I535 via Laptop

  3. #3
    Super Moderator UltraDroid's Avatar
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    Hello Kendrick, welcome to the forum!

    Sorry to hear that you're having problems with your phone, but if you're patient, some of our really knowledgeable members will pop in with some advice for your problem.
    GSM Galaxy Note 3 (Black) - Straight Stock
    GSM Galaxy Note 2 (Titanium) - Rooted running Jedi X20 Rom
    GSM Galaxy Nexus (Black) - Straight Stock

    GSM Samsung Galaxy S3 (Red) - Rooted running Deadly Venom v8.0.1 Rom


 

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