I apologize up front if this has been posted before but I haven't found it. This issue is frustrating me to no end and AT&T offered NO help. I cannot get my computer to recognize my AT&T GS3 phone. Neither My Computer, WMP or Double Twist show that the phone is connected so I am still unable to transfer music/playlists from my computer to my phone. The phone recognizes when it is connected via USB as it starts to charge and the Photo transfer option works. But, the media transfer option does not work.
I can drag and drop via My Phone Explorer or Airdroid but that would mean that I would have to painstakingly recreate all playlists and I know there is an easier way.
I need my music or I am tossing this phone. PLEASE HELP!