The REAL Joe
The REAL Joe
Welcome to the forum Joe!
I have just had the same thing happen with my 32 Gb card. Only been in phone about 6 weeks and lost everything. I contacted the supplier (who are replacing the micro sd card) but they reckon that a small number of galaxy sIII phones have a problem in that the workings of the phone are too close to the sd card slot and consequently 'fry' the card, losing everything. I don't know if this is true or just a 'getout excuse'. I have contacted customer support at samsung and explained. If it is true, then surely samsung should replace the phone or issue a software update or something to prevent this happening. I certainly don't want to be buying 32 Gb micro sd cards regularly and having to back everything up all the time in case I lose it all. Anybody had similar issues?
Hi Guys, New to the forum I was also searching on this issue. I found this to be a good read, because this problem of the card auto unmounting only happened since the recent update.
SD Card Unexpectedly Removed Error
the funniest thing is, out of all the advice Ive been given. i find that backing up the device. switching the device off taking the card out.. leave for a few minutes then putting it back in. turning it on has done the trick for me. usually it shows that the SD card has unmounted within 10 minutes. it has now been over an hour.. will keep you guys posted.
However this was quite interesting:
It appears to be an SD card issueQuote:
Thanks for emailing SanDisk Technical Support. It is our goal to make sure you have all the resources you need to get the most from your product.
We understand that the card is working with the computer but unmounts itself when used with the Samsung mobile. As discussed in previous email, we are facing compatibility issues of Class 10 Mobile Ultra cards with the Samsung mobiles. In this case, we would request you to contact Samsung to check if phone's firmware is compatible with Class 10 cards or it requires an update.
For further inquiries, you can contact us back. Or call us directly at 1800 102 2055 Monday to Saturday 10:30AM to 7:30PM
Please refer to your My SanDisk at SanDisk Technical Support - Welcome! anytime to see all of your incident history and product registration information. You can log in using your email address as your login and the password that you created.
Also, you can visit SanDisk Technical Support - Welcome!, our online keyword searchable Knowledgebase, to easily find answers to your Technical Support and Customer Service questions for all of SanDisk's products. Simply enter your search terms and our Knowledgebase will search an extensive database of commonly asked questions as well as our online forums at SanDisk Forums - SanDisk Forums to provide you with the most complete answers possible.
SanDisk Technical Support
Let me know if you guys find any other cures!
Welcome to the forum kitk!
For what it's worth, we have had a number of members on this forum have issues with both class 10 cards and 64mb cards on the S3. Not sure we've come across a real fix as if yet. Hopefully someone else can chime in with their experience.
Good luck! :)