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  1. #1
    Junior Member Pankaj's Avatar
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    com.Android.phone not working

    Hi

    I encountered this error a day after getting an update on the Android. I read somewhere and it said to remove facebook contact sync and then again sync, so I did that but it did not go. Then I even removed facebook but it would not go, so I had to reset my phone to factory settings and after a day of reset and without updating, this happened again. I again had to reset and am not able to completely get rid of this error.

    Can anyone help me out as to how to get rid of this permanently.

  2. #2
    Senior Member Ollie's Avatar
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    Backup your important contacts, call logs, etc (Google sync or import/export from the phone menu or via Kies).

    Navigate to Settings, Applications, All. Scroll down to the phone app and clear the data/cache.

    Press the back button once and scroll down to log provider.You may not have this, but if you do clear it as well.

    Resync your contacts.

    Sent from my GT-I9300 using Tapatalk 2

  3. #3
    Junior Member Pankaj's Avatar
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    Thanks a lot Ollie. It worked. Do I have to do this time and again if I encounter that problem again or is this the end of that, I hope it is.....but anyways thanks a lot once again. Even if I have to do it every time I encounter the problem, it saves me from resetting the phone every time the problem occurs.

  4. #4
    Senior Member Ollie's Avatar
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    I'm not sure if it will surface again or not. I had this issue on the Note once and that solved it for me. Rebooting constantly is a battery killer.

    Glad it helped.

    Sent from my GT-I9300 using Tapatalk 2

  5. #5
    Super Moderator Astrix's Avatar
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    It's a bird
    Like Ollie say...I flash/upgrade my fren S3 and it happen.

    Clear cache and factory reset seem solve it.
    So far so good and I doubt it will recurrence.

    Keep us posted. Ollie sure will jump for the Rescue, if any
    I'm a n00b trying to learn about something

    Please bear with me
    Dictionary of RootingWhat is Rooting & Roms?S3 Tips & Tricks


 

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