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Thread: PC doesn't recognize GS3

  1. #1
    Member jazzciel's Avatar
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    PC doesn't recognize GS3

    Hi, I recently bought the phone and when I tried connecting it to the PC (windows XP), it doesn't recognize the phone (even with the USB driver from samsung website installed). I see the USB symbol on the top left of the phone screen, but nothing happens on the computer. I tried it at my work computer which has windows 7 and it connects without a problem!
    Is there something I could try on windows XP to find the phone? or perhaps restore the computer??
    I'd appreciate your help. Thanks

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    Senior Member Ollie's Avatar
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    Have you pulled down the notification bar and looked if there are any options?

    Do you have Kies installed on your PC?

    Sent from my GT-I9300 using Tapatalk 2

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    Member jazzciel's Avatar
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    yes the kies is installed which doesn't recognize it either.. And when connected, notification says "connected as a media device (MTP)."
    Just cannot find the phone on the computer. Actually when I connected it for the first time, it worked. But after trying to transfer some music there was some kind of an error and from that point on, computer doesn't find the phone. But again, computer at work with windows 7 connects well without problems..

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    Senior Member Ollie's Avatar
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    I think this is an XP issue. I know at one point there was a Samsung serial driver available through windows updates. It wasn't listed as an important update so I had to look under "optional updates".

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    Member jazzciel's Avatar
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    I will try connecting my friend's GS3 to my computer and see if that will work. And will post the result. Thanks!

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    Senior Member Ollie's Avatar
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    You can also try enabling USB Debugging on the phone and the drivers included here: [SAMSUNG GALAXY S3 QCOM TOOLKIT V2.1] Drivers Backup Root CWM BusyBox + MORE [ATT] - Page 16 - xda-developers

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    Senior Member BrownstotheBone's Avatar
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    I have WinXP and it didn't show up in "My Computer" at first for me either.

    So I switched to the other option on the phone (photos or something) and then switched back to MTP mode, unplugged it then plugged it back in.

    In other-words I just fiddled around with it and it recognized the phone eventually. Not sure why. But works every time now.

    Name:  my computer.jpg
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    ETA: I never downloaded any extra drivers.

  8. #8
    Senior Member Ollie's Avatar
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    That's why I was asking about the Notification bar. Mine gives me options while plugged in.

    Edit: There appear to be some options under Settings, Storage.
    Last edited by Ollie; 07-20-2012 at 11:18 AM.

  9. #9
    Member jazzciel's Avatar
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    thanks for the responses. Will check that once I go home tonight

  10. #10
    Junior Member Pandu's Avatar
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    I'm also having trouble with Windows xp... tried plug and unplug...


 
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