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  1. #1
    Junior Member jfitch916's Avatar
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    Phone turns on and screen stays black

    In the last couple days, my Galaxy has shut down and rebooted itself multiple times. Today it did it again and this time the screen did not come back on. I know the phone is on because I still get notification tones, the keyboard lights up, and I can adjust the volume.

    Any ideas on how to fix it prior to taking it back to Sprint?

    Thanks!

  2. #2
    Administrator Droid-Xer's Avatar
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    Sounds like a defective unit. I would just return/exchange it and avoid any other hassles.

  3. #3
    Senior Member Ollie's Avatar
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    Leave it as is and return it or boot into recovery and perform a wipe.

    Sent from my GT-I9300 using Tapatalk 2


 

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