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Thread: Video calls

  1. #1
    Junior Member elric's Avatar
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    Video calls

    Quite simply what do need to do or check to make a video call?

    Each time I try from my S3 to or from my wifes S2 I get
    ------------------------------------
    "connection failed"
    -----------------------------------
    Unable to make video call. Try voice call?
    -------------------------------------
    Cancel | ok
    ---------------------------------------
    I am with o2 payg on tariff "Text and Web" and it states Video calls 50p per minute, hence I presume i should be able to make one.
    Anyone got any ideas?

  2. #2
    Super Moderator furbearingmammal's Avatar
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    How strong is your signal and are you calling someone with a compatible video call app/phone?
    Due to the lack of robots, our staff contains the occasional human being which may respond unpredictably to being abused. Please, be considerate so as to avoid unpredictable responses.

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  3. #3
    Junior Member elric's Avatar
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    I have 3 bars out of 4 showing.
    Wifi connected while at home,
    mobile data connected while wandering around.

    Calling a galaxy S2, same network and tariff.

  4. #4
    Super Moderator furbearingmammal's Avatar
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    3 out of 4 is good, but if you have the same trickery...

    What's your signal strength in dBm?? What app are you using to make the call?
    Due to the lack of robots, our staff contains the occasional human being which may respond unpredictably to being abused. Please, be considerate so as to avoid unpredictable responses.

    Hey, did you know I'm an author? I am. Curious? Check out my author page on Amazon or my blog.

  5. #5
    Junior Member elric's Avatar
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    Thanks,

    I don't know where to find my signal strength?

    I also don't know about the app, I open contacts and from there i have the option to Phone/message/video phone (green phone with green picture frame sort of thing), i did not think of this as any kind of app, it appears as hard built into the phone just the same as voice dialling.
    I ca voice dial, i can get mobile data but as soon "emphasis on soon, it's imediate not even trying" as i try video call I get shut down.
    does anyone use it?

  6. #6
    Super Moderator furbearingmammal's Avatar
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    Okay, to check the signal strength it's usually in settings> about phone> phone status

    To give you an idea, phone signal within 100 meters of a tower is usually ~-60dBm. Signal strength roughly doubles for ever 3dBm increase, so a signal of -80dBm is 4x stronger than a -86dBm. If you do the math you'll see just how much stronger a signal of -60 is over -86.

    To be honest, I don't know how the video call feature works. I had planned to use something like Yahoo messenger or another 3rd-party app until I knew how to do otherwise, and even then I hadn't really planned on using it much at all. Nobody wants to see the Fuzzy.
    Due to the lack of robots, our staff contains the occasional human being which may respond unpredictably to being abused. Please, be considerate so as to avoid unpredictable responses.

    Hey, did you know I'm an author? I am. Curious? Check out my author page on Amazon or my blog.

  7. #7
    Senior Member M@31's Avatar
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    Everytime I connect to wifi a warning pops up saying that you cant use Video chat while connected to wifi......

    Not too sure why that is, but could be your problem.
    Sent from my Galaxy S of the 3rd variety.

  8. #8
    Administrator Jeffrey's Avatar
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    Video chat should work especially between Sammy to Sammy phones. @M, If you get a message that it's not available, it mat be blocked by your provider.
    @Elric, I would do a hard reset and try it again.

  9. #9
    Senior Member M@31's Avatar
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    But why would it be blocked while using wifi?

    Doesn't matter too much, as I will be using a 3rd party app for video chat anyways, but still...
    Sent from my Galaxy S of the 3rd variety.

  10. #10
    Administrator Jeffrey's Avatar
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    If you and the recipient are both using wifi it should work. Here in Thailand, some providers block it when using their network as it's using data and no one is being charged minutes.


 
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